West Kowloon Cultural District Authority

Ticketing System Assistant (Ref:18358K)

Kowloon (Xiqu Centre)

You will be responsible for:

  • delivering venue and event configuration in accordance with prescribed operational procedures within agreed timescales to achieve optimal lead time;
  • maintaining up-to-date, accurate records of all communications relating to ticketed events, and upholding standards of service in line with internal policy and procedures;
  • providing support and training to colleagues in all aspects of inventory management using the computerised ticketing system and sharing with end users system updates and releases; and
  • maintaining open lines of communication with relevant parties regarding all aspects of event set up, financial reporting and ticket sales.


You should:

  • possess a secondary school qualification or above;
  • preferably have 1 year of relevant working experience in configuring venue and event inventory with a computerised ticketing system;
  • be able to demonstrate an understanding of ticketing system operational flows and sales reporting;
  • be highly organised, accurate and attentive to details; and
  • be proficient in written and spoken English and Chinese.

For interested parties, please complete the online application form enclosed with your CV on or before 28 April 2019.

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from 28 April 2019 may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

For more information

http://www.westkowloon.hk or contact

Ms. Shavian Ng at 2200-0329

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