West Kowloon Cultural District Authority

Producer, Gallery Technologies (Ref:18406)

Hong Kong Island (Cyberport Office)

Reporting to the Senior Manager, Digital and Cross-Platform Content, the candidate will work with colleagues from across the museum, including curatorial, marketing, operational and technical staff to manage the development and production of interactive media experiences with an emphasis on in-gallery technology experiences such as the future museum building’s multimedia guide.  


You will be responsible for:

  • being a product owner for a variety of in-gallery technologies and related services;
  • planning, coordinating, producing and updating interactive media experiences for the future M+ building in line with the museum's technical and creative strategies;
  • working independently and collaboratively to oversee the development of in-gallery technology experiences from procurement to delivery;  
  • producing schedules and tracking due dates in order to meet deadlines and achieve project goals;  
  • liaising with third-party service providers such as product and software developers, consultants, hardware vendors, video producers, web designers and writers;  
  • developing project scope documents and production briefs for project development including but not limited to sitemaps, wireframes, functional and technical specifications, project plans and agreements for the procurement of third-party service providers;
  • providing back-of-house onboarding and training for museum staff as needed; and
  • contributing to digital best practice guidelines and process improvements to fully realise M+’s vision and mission as a 21st century museum.  


You should:

  • possess a recognised university degree or equivalent;
  • have at least 3 to 5 years of experience in digital production, product management, digital project management or related field;
  • demonstrate experience in producing in-gallery technologies such as audio-based guides and interactive screens as well as a strong working knowledge of creative software suites and content management systems;
  • possess experience and detailed understanding regarding user acceptance testing (UAT);
  • have excellent project management skills, including experience working with third-party vendors and freelancers;  
  • have strong strategic thinking and creative application skills and an ability to work well in a collaborative, multidisciplinary team;
  • be highly organised and detail-oriented, with a verve for problem-solving and a strong interest in arts and culture; and
  • possess excellent written and spoken communication skills in English and ideally Chinese with an ability to work and collaborate with both technical and non-technical staff.

For interested parties, please complete the online application form enclosed with your CV on or before 21 April 2019.

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from 21 April 2019 may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards. 

For more information

http://www.westkowloon.hk or contact

Ms. Kiffany Lee at 2200-0013

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